A Website Feedback Widget That Listens
Text feedback widgets collect two-word comments. A voice widget collects the visitor's actual thoughts — spoken in seconds, transcribed and analyzed automatically.
Why voice beats text for on-site feedback
Visitors abandon typed feedback forms because typing is work — especially on a phone. Talking isn't. A visitor who would never fill in a comment box will happily hold a button and say “I couldn't find the opening hours for the store I was looking for” — and that sentence tells you more than a 3-star rating ever could.
Because responses are spoken, you also get tone. Sentiment analysis on voice reflects real frustration or delight, and every response arrives with the page URL it came from, so you know exactly what the visitor was looking at.
How it works
Create a campaign
Write one question (“What were you hoping to find today?”), pick a recording length, and match the widget to your brand colors.
Paste one script tag
Add the embed snippet to your site. The widget shows a floating button with an optional teaser message to invite feedback.
Read the insights
Every response is transcribed, tagged, and scored for sentiment. Listen to the audio when the transcript alone isn't enough.
Where a voice widget earns its place
- Directory and content sites. Learn what visitors searched for and didn't find — the feedback that turns into your next pages.
- E-commerce. Catch checkout friction in the visitor's own words while they're still on the page.
- SaaS products. A lightweight always-on channel for feature requests and confusion points, without interrupting the product with modals and forms.
- Local businesses. Pair the same campaign with a QR code for in-person feedback — one campaign, one dashboard, both channels.
New to voice feedback? Start with the complete guide to voice surveys — or go deeper with a full voice of the customer program.
Frequently asked questions
- How do I add the widget to my site?
- Copy one script tag from your campaign's results page and paste it into your site's HTML. The widget appears as a floating button (or inline element) and works on any platform — plain HTML, Next.js, WordPress, Shopify, anything that renders a script tag.
- Will the widget slow my site down?
- No. The widget is a single lightweight script that loads asynchronously and renders in a Shadow DOM, so it can't conflict with your site's styles or block your page load.
- What do visitors experience?
- They see a small teaser or button, tap it, read your question, and record a short voice answer (5–60 seconds, you choose). No account, no app, no typing.
- What do I get from each response?
- The audio recording, an automatic transcript, sentiment (positive/neutral/negative), and topic tags — all in your dashboard, with the page URL where feedback was left.
Put a voice widget on your site today
Free to start — create a campaign, paste the snippet, and hear what your visitors have to say.